My reservation was hiring a convertible car. When I was picking up my car at the rental office, the Hertz staff told me none of convertible cars was available. I was suggested either to wait 20 minutes (actually it took me 1 hour to pick up the car) to pick up a convertible car or accept to pick up a Jeep Wrangler instead. It was totally a terrible experience to rent a car from Hertz.
Great car hire however very disappointed that when I booked I saw somewhere it said free additional Driver but when we picked up car this wasn’t the deal and I couldn’t find details anywhere after booking that the free drivel deal was applicable so that was very dissapointing as I booked through this company to get this deal
About QEEQ:10.0/10
Great car hire however very disappointed that when I booked I saw somewhere it said free additional Driver but when we picked up car this wasn’t the deal and I couldn’t find details anywhere after booking that the free drivel deal was applicable so that was very dissapointing as I booked through this company to get this deal
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Customer Service
time-consuming, unprofessional and unclean
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