CAR RENTAL REVIEWS ON HERTZ IN WAIKIKI BEACH

Service was quite good, user experience was pleasant, and the staff was very talkative.

とても良かった。スムーズに旅行できました！また利用したいです。

とても良かった。スムーズに旅行できました！また利用したいです。

The car pickup process is on the second floor of the mall, which is very convenient. The staff was very enthusiastic, and the car pickup location is in the underground parking lot right downstairs. Just take the elevator down.

全体を通して対応が良く、車も清潔で問題無かったです また利用します

質問に対して早急に返信があり、良かったです

My reservation was hiring a convertible car. When I was picking up my car at the rental office, the Hertz staff told me none of convertible cars was available. I was suggested either to wait 20 minutes (actually it took me 1 hour to pick up the car) to pick up a convertible car or accept to pick up a Jeep Wrangler instead. It was totally a terrible experience to rent a car from Hertz.

Great car hire however very disappointed that when I booked I saw somewhere it said free additional Driver but when we picked up car this wasn’t the deal and I couldn’t find details anywhere after booking that the free drivel deal was applicable so that was very dissapointing as I booked through this company to get this deal

Great car hire however very disappointed that when I booked I saw somewhere it said free additional Driver but when we picked up car this wasn’t the deal and I couldn’t find details anywhere after booking that the free drivel deal was applicable so that was very dissapointing as I booked through this company to get this deal

Hertz pick up service was very poor. We waited over an hour in a line to sort paper work. They directed us to a valet pick up area where we waited another 20 minutes only to be told we needed to catch a shuttle bus to another location on the other side of waikiki to pick up our car. it was a 5-10 minute drive. We finally get our car and get told we need to fill out a drawing and mark all the dents and scratches. We told them photos were more accurate and he mentioned they weren't necessary and that this drawing was needed. Luckily we didn't take his advice and decided to take photos as when we dropped off the car they tried to say we caused a dent in the car - our photos proved that it wasn't us. It wasn't a very good experience at all. Please pass on this feedback

Great service. Price is good! Happy with the online experience

The car was lovely and in excellent condition.

Super easy and great discounts

受け付けに時間がかかり過ぎです。