no recomendable

On October 14-15 in La Spezia, Italy, I had reserved a Jeep. However, upon arrival, the staff informed me that the Jeep was not available and I would have to wait. To get a car quickly, I switched to a cheaper Fiat. The prices were different, and I am not sure how to get the price difference refunded.

Just so-so. The English accent was very strong, even though my English isn't great either. The communication was impatient, with eye-rolling.

Renting a car from Milan Airport was convenient, but the tire pressure light came on the next day. We had to stop at every gas station to inflate the tires. When we reached Zurich, we asked the rental office to exchange the car, but after a test drive, the staff told us to press a button if the light came on again. We eventually had the tire fixed ourselves in Interlaken.

We had a very long wait to pick up our car in Florence. There was a long queue to get service.

It was really easy from start to end! The pick up point at Civitavecchia from the cruise gate drop off point was very convenient (you should emphasize this). The explanation given to drop off at FCO at Block B, Level 3 was also helpful.