Perfectly smooth. The staff at the Dunedin Airport counter was awaiting my arrival and gave a free additional driver add-on for my partner. The car was mechanically perfect. Do check the condition of the car as they may not report small scratches or dents, etc. so take a photo and email them as evidence so that you won't get penalised when you return it or verify together with one of their staff, just like we did.
About QEEQ:9.0/10
Process itself and price protector were great. Slightly irritating to have to confirm my credit card details for a second booking (cancelled the first one due to an adjustment and its refund was almost instant). All good in the end but the search function in the Android app was quite bad when it couldn't pick up the right rental station or the city itself. Cust svc staff helped by providing a URL to book. Android app is really unstable with many reboots.
Picking up the car at the airport was very convenient. The vehicle was new, and we got exactly what we booked. They had many spare cars available, so there was no need for substitutes.
Very good and convenient. The pickup and drop-off process is very quick. Thrifty also offers a pre-paid fuel service at a discounted rate. For example, if the local price is 2.55, you can pre-fill it for only 2.00. However, you need to manage the fuel level accurately when returning the car, ideally leaving about 10 liters. Keep in mind that low fuel levels can affect the car's performance.
“Easy process to rent a car and helps u save some money too”
About Thrifty:10.0/10
Seamless pickup process from Thrifty. Their office is within the airport and vehicle is just outside of the exit of the airport. Staff are very thorough in their explanation
About QEEQ:10.0/10
Very well designed app. I love the price tracker and managed to save 40$ when it automatically rebooked for me at a lower price. I didn't have to do anything and receive the refund
We spent the bond money when we picked it up and the staffs told me we could get the money back when when return the cars. When we drop-off the staffs told me like a we have to wait for a while (10-15 days). More than 20 days I didn’t get it and I let my brother calling them but they told me to tell te by myself. However I don’t get the bond yet!
About QEEQ:9.0/10
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