Very satisfied, no pushy insurance sales, and no hidden fees. The staff are easy to communicate with and very friendly. Don't rent electric cars; charging them is troublesome.

Terrible experience. They added insurance and roadside assistance without any reason. When you sign the contract, read it carefully! Many parts are written in abbreviations, which they just add without clear explanation. Really bad experience.

Waited just over 2 hours. Unacceptable.

Booking process was very quick & easy.

good service and enough staff to help, however the day we got there was very busy and toke about 1.5 hours to get car.

very easy booking and quick, too bad the price never dropped after my booking but very happy with service.

Like: Pick-up clerk young woman was very good at budget Lisbon Airport, but from the price I pay for the reservation upfront on the web site it actually doubled when I finallysed at the airport, maybe give ALL cost on reservation site especially insurance.
Dislike: When I drop the car at Lisbon airport for Budget, nobody was there to give me direction until I was there and because I didn t park the car exactly as the expect they yelled at me, this NOT acceptable. I was willing to move the car in the right spot tonhelp them but not under those conditions. SORRY