Check outside and inside thoroughly. Or just don't rent a car.

It's okay, no aggressive insurance upselling.

Initially, we were given a new 7-seater Sorento with 1300 kilometers at Atocha. It had all the features and was easy to drive, but it was uncomfortable for six of us. After discussing, we found that only the airport had an Optima available. So, I drove the Sorento to the airport to exchange it for the 75000-kilometer Optima. The car was in decent condition, no insurance sales pitch, and the exchange process was smooth. Overall, a good experience!

Waited in line for almost an hour

I booked a Benz C-Class, but I was given a European version of the Buick Regal (Opel), which is clearly not the same class. At the very least, I should have been given a BMW 3 Series or an Audi A4. Giving me a Regal is just a rip-off, I might as well have rented a Peugeot 508 to save money. Moreover, the additional fee for returning the car in a different location had to be paid, but the car rental company insisted there wasn't such a fee. When I contacted QEEQ, they said the contract was fine and that final judgment would be based on the settlement bill. In the end, I had to pay an additional 90 EUR fee for returning the car in a different location.

The only issue was that i was expecting on-airport pickup when in fact there was a mini bus to the depot which wasn’t advertised so I had no idea where to go. Having asked at many other hire companies, a taxi driver told me to wait in the bus area and a bus would possibly arrive. Everything else was first rate and I’ll still use Alamo

Most competitive rates for my needs and such an easy experience - Thanks, will use again and highly recommmend