Easy to find

Booked a baby seat but had to pick it up at a different location, which was inconvenient.

The pick-up and drop-off process was fairly smooth. The company is very trustworthy. While they suggested upgrading the vehicle and insurance, there was absolutely no pressure. Just remember to take photos of any car blemishes during pick-up to avoid any disputes when returning the car.

No Chinese service

They are super slow in Tampa! Rented 2 times from them within 3 weeks and it was the same thing both times. Lots of staff but no one dosing anything, chewing gum with open mouth and no action. Very very inefficient! People weee getting angry in line! If you don’t like waiting in a never ending queue, rent somewhere else!