GARENTA CAR RENTAL REVIEWS IN TURKEY

Not sure why, but I expected to pay 202 EUR at the store, and ended up being charged 907.55 TL.

It's okay, just the rented car was different from what was booked, but still acceptable

They took advantage of us not knowing Turkish and charged us extra fees.

Check the feedback yourself. I must say, Turkey can be quite tricky.

Good

Like: The car was literally brand new having 13 Kilometers. Car was not clean due to rain while being stored but one of the staff gladly washed it for me.
Dislike: Not a big issue but Garinta’s car pickup and delivery is off site, a very nice shuttle van takes you once you finish the paperwork to pick up your car. You need to tag the location on Google so that you find it easily upon returning the car.

Not bad, diesel POLO, 16,000 kilometers, the car is in great condition and very fuel efficient. Picked up at Garenta airport, returned at the airport, super convenient. The 300 lira deposit was refunded to my account just 3 days after returning to the country.

No need to queue, the paperwork was handled very quickly.

The staff were very patient and enthusiastic.

The car was new and in great condition.

When picking up the car, their store found a significant discrepancy between the order amount and the booking amount. With the assistance of QEEQ, we managed to pick up the car, but it took us 2 hours.

Overall, it's okay. The car is relatively new, and the pickup and drop-off were relatively smooth.

The process was excellent.

The rental company knew the tire was punctured when we picked up the car, but told us to just inflate it instead of replacing it with a spare. As a result, we had to stop and inflate the tire every few kilometers. Eventually, we had to find a place to replace the tire, which incurred additional costs.

I rented a Mercedes E but received a Mercedes C. The next day, the car broke down on the highway, wasting a whole day waiting for a replacement. They replaced it with a Nissan and didn't refund the price difference. A Mercedes costs 700 per day, while a Nissan is only around 300 per day. This is truly awful.

The instructions during car pickup were unclear, and they didn't explain which fast lane to use. Additionally, they overcharged me 100 lira more than the order.