CAR RENTAL REVIEWS ON ALAMO AT PERTH AIRPORT, PER

Like: Everything went smoothly to plan. Weather was great. Interesting places to visit.
Dislike: Nothing.

Like: Good condition and clean car
Dislike: Nothing

The car was nice. The Autocruise works excellently! I relly like the feature. Also, the Apple Play work wonders when navigating

Price protector did not work. I searched again and could find a car RM600 cheaper. Work on that!!!!!

The counter at the international arrival was very busy with long line, the lady was kind enough to let me know that the counter near the domestic terminal is less busy. Car was new with 8000km, too bad i didn't get the car i booked for.

We left spakling wine and they didn’t have an email address and didn’t return our calls so that was annoying - it was an expensive one and we called the next day.

Like: An enjoyable trip made better with a nice hire car

Like: Good condition
Dislike: No floor mats

Wrong signage at the desk. Flashing warning message on the cars dash, called cust service a couple of times but no one answered. Left a message asking to be called back, no one returned my call. When told the agent upon returning the car she just said they don’t have the car service at an authorised mechanic so he can’t clear the warnings.

Like: I like getting upgraded of a better car

Great service, staff were very helpful.

Great price. Rented before from this vendor and they recognized us!

Like: Communication was very clear and understanding,keep up the good work excellent customer service thankyou very much
Dislike: Their was no complaints at all

Like: I particularly liked the option of pre=pay fuel for return of car
Dislike: nothing

The lady at the counter had some IT issue and so we had to wait for close to an hour to get our car. The details were also not coherent with our booking regarding insurance.

We booked a BMW X1 but got an Audi Q3. Not a problem but I would have appreciated to know there is actually no BMW X1 available ever.

Not great at pick up, advised that it wasnt the car I had booked but tikd I would have to wait.also mentioned ainethibg about insurance wasn't with them and other stuff not great communication

We had a good experience with Alamo

Perfect..I will always recommend EasyRentCars

Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.

Great booking platform, easy and straightforward.

Like: Vehicle upgrade
Dislike: Due to upgrade I was no longer untitled to unlimited milleage which was a disadvantage to me

Like: Driving in Australia has always been enjoyable and fun especially when you have good wheels.
Dislike: The insurance for zero access is kind of exorbitant. Almost the price of the car rental. If this can be reduced, it will be more attractive.

Alamo check out was great, I did ask the attendant multiple times as to the return location and directions. She told me it was easy and to just follow the signs.