Initially waited long time to get the car afterwards everything was smooth would have been better if they told us about tab n go found out bit late on return so a note on the window would have been nice to know it was for the toll booths all and all it was new experience and good one could use better understanding English speaking people
Counter staff at KLIA were missing...both went for lunch and kept us waiting for half hour even though we were there on time. They said we had no booking till we found it on a sheet of paper with flight details given. They were not polite and should have apologised instead of being rude.
“Good condition car, only accept credit card, different car offer.”
About Keddy by Europcar:8.0/10
I ordered a more expensive Myvi but the Europcar offer me a lower rental fee car Bezza. Excuse is Myvi is all rent out. If that's the case, it shoud not appear on website that Myvi is still available. I told the airport staff but they can't do anything. While returning the car, the provided phone was not pick up cause I have to leave the car in traffic ticket risk and goto Europcar counter to call someone for car return check.
About QEEQ:8.0/10
Car rental website is easy and smooth. But like I comment on Europcar, different lower rental fee car is provided.
it was a posh car, delays picking up due to my early arrival, not a problem. Car went to different drop-off......and there were a couple of quite major faults to report at the other end. There were two issues with locking that I described at the other end, one was simply a tedious nuisance where the car only chose to lock when it chose, and often made a lot of beeping noises when I got out.....all very irritating. The second somewhat more serious......lock the car, boot remained unlocked. Did not find out until a few days in.....could have been very horrid if stuff had been knicked. Receiving bloke was attentive to the details, spoke excellent english, and promised to pass the info on to get it fixed. I suspect the KL office were pleased at the opportunity to send this car somewhere else.
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