CAR RENTAL REVIEWS ON AVIS IN PORTLAND

Quite satisfied

Overall satisfied

I wanted to keep the car longer and extend the rental time. I told Avis rep this when I came to pick up the car. Avis didn't honor the rate I'd already paid. Likewise, they wouldn't cancel by Qeeq booking and create a whole new one. This left me feeling like they jerked me around on the price.

I'm new to this site, but was overall happy with the process.

I went to the store to pick up the car, but when I arrived, the store was closed—due to Independence Day in the US—and there was no prior notification. After contacting them by phone, we were told to pick up the car at the airport, which cost an additional $20 for the ride. At the airport, they charged an extra $40 for the pickup, leading to a total of $60 additional costs and wasting a lot of time. Why wasn't I notified in advance? Poor service.

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

Everything was fine.

Fast pickup, easy return.

Overall satisfied with the service, no extra charges, no forced sales. Shenzhou forces sales.

The staff at both the pick-up and drop-off locations were very professional and provided excellent service!

No free upgrade when there's no car available. Won't use Avis again, too much nonsense. The hybrid's trunk can only fit one 28-inch suitcase.

Excellent

Quick pickup, easy return, and great car condition.

Not bad

The car condition was not very good.

Following the airport signs, we quickly found the location with no lines. The pickup and drop-off process was very convenient, and the service was excellent.

Nice upgrade. Friendly staff. Easy pick up and return.

Very simple.

Very satisfied