AVIS CAR RENTAL REVIEWS IN SOUTH AFRICA

Everything was according to the plans and arrangements

They did good, not bad

They forced me to purchase an extra tank of gas service, very dishonest and shameless.

Very good

All things wer up to standard

To maintain the standard

“Similar” car to vw polo was not similar. Boot space was far smaller than the polo

Long waiting time

Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***

Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!

I had booked for a guaranteed VW POLO but avis insisted that they dont provide guaranteed cars and after an EXTENDED back and forth i was provided with a VW VIVO .

Good

Too many extra charges

We didn't get the model we booked but the Hyundai was okay.

The overall service was good.

The rental company is a well-known international brand and the service is good, but the efficiency is somewhat low. Initially, they gave us a Nissan Qashqai with a leaking tire. Later, they upgraded the vehicle, which caused a bit of a delay.

Very friendly and personal staff. Had a bit of a wait during pick up as there was a shift change, leaving one attendant at the counter for about 20 minutes.

Always offers good deals and insurance is not over priced.

Great, it's a chain store.

Computer stuff was very helpful . The car exceeded my expectations. Well balanced in driving . I really loved the car !!

Booking platform was easy and user friendly

There were quite a few people in line. After check-in, they said the car was being cleaned, so the wait was a bit long. But we used that time to grab some coffee, get a SIM card, and withdraw some cash, so it was okay. The counter was very large and looked professional. The parking lot was right next to the counter, and it was indoors, which was very convenient!

Very satisfied. Although it wasn't the specified car, they provided a new car of the same class, which was great.

First time renting a car in South Africa, very convenient

Long lines at Cape Town airport, even though plenty of counters open. Staff very friendly and helpful.