CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

Good

Staff's English isn't great, but their service attitude is fine.

The location is easy to find, the procedure is simple and fast, and the car is very new, having only run a little over 10,000 kilometers. The only downside is that the insurance deductible is a bit high, starting at 5000 baht.

The process was very slow. They couldn't find my order and it took a long time to sort things out.

Average

Communication was not very smooth. Basically OK, but the wait time was indeed a bit long, possibly because they needed to clean the car. However, they should have prepared it in advance! The reservation indicated a Honda Pilot or similar model, but we actually got a Honda BRV, which is two levels lower.

English proficiency is a major weakness..

When picking up the car, they only reminded me to check the paint and not the tires, which were not covered by insurance. When I returned the car, I found one tire damaged and was charged a fee of 3500B. It was a terrible experience.

Excellent service.

Picking up and returning the car at the airport is very convenient. The price is also cheaper than other car rental companies. Highly recommended.

The store at Don Mueang Airport is right in the arrival hall, very easy to find.

The counter is right at the airport, visible as soon as you pass through customs. Car pickup is in the terminal, which is very convenient. Completed the paperwork at the counter in 5 minutes, car inspection in 2 minutes, and on the highway heading to the tourist spot within 10 minutes.

Pretty good.

At the domestic arrivals terminal of Phuket Airport, turn left after collecting your luggage and you'll find the Chic Car counter

Picking up the car went smoothly. The car was very new and any scratches were noted during the inspection. However, when returning the car, I called ahead to ask about the type of gasoline to use and mentioned that I might return it around 11 AM, but hadn't confirmed the time. In the evening, I was delayed finding a gas station near the airport, and the rental company kept calling to hurry me up. They eventually said if I wasn't back within half an hour, they wouldn't wait, which made me furious. They told me when picking up the car that a call 10 minutes ahead would be enough, but then they said they weren't open 24 hours. This made me very anxious. I drove over 100 mph back to the airport once I found the gas station, only to find out they were indeed working. I think the staff member just didn't want to wait and wanted to go to sleep, which really upset me!