CAR RENTAL REVIEWS ON THRIFTY IN DUBAI

Satisfied

You will see the counter right after exiting the airport. There was a group of French friends in front of us, and because the explanation was very detailed, it took almost ten minutes. When it was our turn, they kept offering us water and gave my daughter dates to eat. The staff was very courteous.

The salesperson at the pickup location kept trying to upsell me. Frankly speaking, the Charger I booked was not available, so I settled for an Impala which is in the same category, but he still wanted me to pay extra. I didn't want to argue, so I negotiated a reasonable price and took the Impala. I am giving four stars because there were no extra charges for picking up at one location and dropping off at another.

The wait time to pick up the car was too long.

The car rental company offers various options. AVIS has more vehicle models but the prices are a bit higher. Thrifty vehicles are cheaper but more basic. My car was quite old and had noticeable collision marks at the front and back. When I went to pick up the car, I waited for half an hour for it to arrive, and the gas tank was almost empty.

Overall it's fine. When giving the car, they just let you have a quick look. During inspection, they use a UV flashlight to check the whole car and found scratches under the side skirts.

Like: The stuff really friendly
Dislike: I didn’t get the same vehicle as I reserved

Service is good, but the speed is a bit slow.