CAR RENTAL REVIEWS ON APEX IN SYDNEY

Excellent company with excellent prices. Will use this company again.

Having the ability to book from anywhere in the world is perfect.

Good service and car

Good service

Due to booking through easyrent there was no room for manouvre from apex on slight change of drop off location nor time (it became apparent Brisbane city was better than the airport but I was quoted chapter and verse on third party rentals when I enquired). The car was fine enough. On pick up the agent took loads of pictures of the car but didn't point out anything she was marking and apart from the toll charge not much information was offered about the rest of the rental. Seemed nice enough and the car did the job it was needed for.

Easyrent was such a good website to find, so much so that for the first week after booking I was checking and checking that it wasn't a scam because it was so easy and cheap to use. Very happy and really impressed with the price drop promise.

First time to rent from Apex Sydney Airport and drop off to Coolangatta airport. Sydney opens at 8am so don’t panic if you are on an early morning flight and can’t get hold of them. They will answer at 8 on the dot and come pick you up :) GC branch opens at 7am so we were a little surprised that they don’t consider earlier hours considering how much busier Sydney airport is. As always perfect service and no hassle pick up and drop off. They have very nice new cars with all the upgrade features! Why rent elsewhere? Lower prices, lower insurance excess and better cars than all the other places we have rented from. I don’t even want to leave a good review because it means they will get more popular and busier and may not have a car when I want one next :D But really, you guys are doing a great job keep it up!

Haven’t had the chance to benefit from a price drop yet but love the platform and ease of booking, and the fact that I have a choice of the traditional companies (expensive) and better prices local companies.

There was a delay of around 30 minutes for the vehicle. It had some marks on it which were duly noted by staff. Due to the delay, Apex Car Rentals, offered and provided us an extra 1.5 hours return time and refunded 20% of the rental cost. The staff member looking after us was excellent.

Didn't use

Everything was really good.

The process was easy.

The staff were AMAZING! They really went above and beyond for helping me to change my plans due to covid influences. They were very chatty and friendly and gave a shuttle bus to the airport

One of the best experiences I have when renting a car.

Price drop did it's thing.

Car was very spacious Got the oldest of the fleet. But car was reliable despite age

Good booking platform. Easy to use.

Shuttle bus take longer than expected in arrival

Friendly staff, no issues

Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.

I think it was not much different from other booking sites. Don't know what the price protector is.

Good service. Excellent value car.

Only issue was that it was not possible to return the car after 5PM as it was hired through "a third party company". And due to COVID-19, we return the car 5 days early but it seemed like too much hassle to ask for a refund, especially as your info said it might cost more!

Great

Unhappy that I had to download an app to ensure that I got the price I had been quoted for car hire

Vehicle provided had a defective tyre. Arranged for a replacement vehicle for collection the next day. I would have thought matters like this (safety) would have been undertaken as a routine matter of course.

All of the staff from pickup at airport, issueing the vehicle, returning the vehicle and finally dropoff at airport were fantastic

Price protector was great and provided a better price within a week on an already great price. The app works very well.

Personal muy amable, principalmente Peter al momento de la recepción.

Fast and great service. Fuss free for the entire process to get and return the car. Pick up was fast too.

Really helpful staff, car was in excellent condition. Whole process was very smooth, would use again.

The car had rubbish under seat and in back