Car provision and cost excellent.
Customer service also excellent.
Thanks.
About QEEQ:8.0/10
Initial booking platform was a little confusing due to layout but after perseverance I was able to lock in the vehicle required and get an excellent deal with it too.
Only issue was Apex systems were down which made it take a bit longer on pickup other than that was hassle free, shuttle bus to and from airport is regular and quick
Basic car very inexpensive and it performed well over the 15 days and 2k km covered.
Car had a lot of bumps and scatches however for a basic run around it provided true value for money and surprisingly able to take two large cases in the boot.
Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful.
Would recommend to those travelling to NZ.
Clear communication prior to pick up
Clear understanding of T&C
Service - prompt and vehicle was ready to go on arrival
Clean
Full - Petrol
Easy to drive
Highly recommend to others
Pricing was fare
Will definitely be using this service again
About QEEQ:10.0/10
I have downloaded this app onto my phone so I may use this service for near future purposes
Easy to use and understand
Professional And helpful at both ends.
Only issue was sign posting at drop off as too easy to turn into wrong entrance and have to try and then round when you're in the way!
“Not good experience for my first time car rental with Apex. Unfriendly staff and no service mind”
About Apex:6.0/10
I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!
About QEEQ:8.0/10
I rented the cars with this app 3 three already and it's very amazing and easy to book
Car was perfect for what we needed and apex was amazing at making it quick and easy. No hidden costs at all and great customer service. I dropped the car off late and they didn’t mind at all and was no extra fee.
All my dealings with Apex were easy. The staff were helpful, informative, and quick to respond to questions.
The car was more spacious than expected and a pleasure to drive.
Apex had no problems with us hiring the car for a one way journey between the Islands.
About QEEQ:10.0/10
The QEEQ platform was intuitive to use and quickly got us a range of options which we were able to easily lock in for the trip.
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