CAR RENTAL REVIEWS ON ASIA CAR IN KUALA LUMPUR

Great car, Great Service. All the instruction to find the counter was so easy. Only one thing bothers me about the pre auth of my cc. It takes more than a week to realese the deposit. But overall excellent.

Great

I've extended the rental multiple times, and the service has always been excellent.

Picked up the car at 8 AM, there were only two service staff at the counter, but luckily the wait wasn't long. When returning the car, it coincided with lunchtime, but no extra fees were charged. Overall, quite satisfied.

Very good service

Easy and cheap

The process took too long. After returning and inspecting the car (including signing), I was informed via phone ten minutes later that there was an issue.

I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.

Need special cleaning as we found cockroachs inside the car

The car is not good

The whole experience is peace of mind.

Always offer the great deal.

Car required a wheel alignment as anything over 100 and the steering wheel slightly shook. However everything else including the counter staff was great. Would definitely recommend.

I had to pay more than what the insurance covered. The rental service claimed it couldn't be reimbursed — awful service.

Le guichet n'est pas trés facile à trouver à l'aeroport de Kuala Lumpur (batiment externe). Le loueur fournit des documents bien pratiques avec photos pour le retour à l'aeroport et les particularités locales. Il peut fournir une carte Touch 'n Go très utile pour les autoroutes payantes en Malaisie.

Service from staff is good and the Car is new and well maintained.

The booking process is simple and fast.

The guys at the counter were helpful in guiding us from the KLIA arrival hall to Block D as it was a bit of a walk and not really straightforward. The pick-up process was smooth, so was the drop-off. Never had any issues during the duration of the rental.

Booking via Easyrentcars.com was smooth. The customer service was quick to respond but were not able to answer questions immediately. They had some of the best deals wrt car rental. Will book through their platform again

Very good

Overall, it's quite good. However, during the return, they suddenly claimed there was damage to the car. After a long argument, they conceded. This has never happened before. It was disappointing.

Great! Located right in the T2 terminal bus station, very easy to find. Arrived an hour early and smoothly picked up the car. The attendant was waiting in the parking garage when returning the car.

inexperience staff during drop off.

G

G

Helpful guy at the counter, give us all the information we may need.

Great booking site, cheap with lot of options.