Во время регистрации постоянно пытаются впарить всевозможные дополнительные сервисы, которые даже не очевидны. Нужно постоянно на каждый вопрос отвечать «нет».
About QEEQ:10.0/10
Всё отлично, финальная цена соответствует той, что получилась при бронировании. Машину дали даже выше классом.
When we arrived to pick up the car, the originally reserved Ford Escape was unavailable. I mentioned we were filming a show and needed a Ford vehicle, and they immediately upgraded us to a Ford Edge at no extra cost! Our English is not good, but Budget used a phone to translate English to Chinese for us! Very considerate!
Overall service is mediocre. They change vehicles without notifying customers, the internal seats are quite dirty, and the cars are relatively old. The return process is very casual without a thorough inspection. To avoid disputes, I took photos and videos when picking up and returning the car.
The pickup and drop-off services were good overall, but the car was old, had numerous scratches on the exterior, and the interior was not very clean with an unusual smell.
Terrible service. The person who signed the contract didn't mention anything about adding extra insurance and just added it to the contract. When I went to address it later, they said once the contract is signed, it can't be refunded. Who would read through such a complicated English contract line by line? They added $175 worth of insurance without my knowledge. I thought only in my home country would there be such traps, but apparently, they exist in the U.S. too! Never using Budget again! Also, the car model I got wasn't even on the list of available models. Very dissatisfied!
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