Counter staff was helpful but I would suggest if they can print bills and receipts in English rather than in german for tourists. Also if they can provide courtesy car service for pickup and drop off would be amazing.
About QEEQ:9.0/10
Excellent customer service and clear information on car rental and insurance policies. Also good prices, hope this doesn’t change in the future when business picks up.
Definitely recommending Qeeq for car rentals.
I booked an automatic, but when I arrived at the store, they only had manual cars available. I waited half an hour for the car and still only got a manual.
The provided car model was not very satisfactory. It's unclear if it was an upgrade, but the power and fuel efficiency were not as good as the vehicle booked.
The store price was 30% higher than the website price, and service fees were not shown on the app. Afterward, the website was unhelpful when I tried to discuss it.
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