CAR RENTAL REVIEWS ON EZI IN AUCKLAND

It's a local company, renting a car is convenient, good service, and the cars are in great condition. Highly recommended.

The service was good, and the car was in great condition.

The vehicle is new, with over 20,000 kilometers on it. I bought fuel for 88 NZD, which was at a 20% discount for a full tank. I didn't check the fuel gauge when returning the car.

When there was a charge for vehicle damage in Christchurch, the staff at the store actively helped to check the information and asked for materials. They were very patient.

After getting off the plane, I couldn't reach them by phone; it was always busy. I had to walk half an hour to the pickup location. No Chinese service available. The advantage is that there were no extra sales pitches.

Excellent!

The logo on the shuttle bus at the airport was too small. We couldn't find it in the parking lot. We waited for almost an hour and had to call several times before the bus finally arrived.

The wait for the shuttle at the airport took a bit too long. However, everything else was quite smooth and efficient, both for picking up and dropping off the car. The car was very new and even had a rearview camera. It was a perfect car rental experience, and I'll choose it again when I go to New Zealand.

Nothing particularly satisfactory.

Pretty good

The service was good. This time, the car rented at the airport had the engine warning light on when we arrived in Auckland. Later, we drove back to the airport branch to exchange it. It would have been better if the EZI Auckland city branch could offer a free replacement, so we wouldn't have to drive to the airport branch to exchange the car. Overall, the service was good and still worth recommending.

The car pickup process was simple and quick, unlike JUCY which tried to sell me their insurance and froze NZD 2000 on my credit card. The car was a bit old with 140,000 km on it and the steering wheel took some getting used to, but it drove 800 km without any issues.

The front desk is entirely in English, which can be confusing for those who are not fluent.