CAR RENTAL REVIEWS ON CENTAURO AT PALMA DE MALLORCA AIRPORT, PMI

Not the car requested. Car provided only just big enough for pax and luggage.

ok

Professional friendly service. Very busy with many customers, but totally satisfied with vehicle.

Great platform would highly recommend.

The service was decent. The rental car company is not located inside the airport, but they provide shuttle service. The main issue was the long wait time to pick up the car due to the large number of people.

Received brand new car with 100km on the clock, fully loaded. Staff very nice and polite, first time someone havent tried to sell me extra insurance. Pick up - i was scared by lot of people leaving cars but all went smooth. Fully recomended

Overall service was good and the deposit was refunded quickly. However, they kept pushing insurance when I picked up the car, even after I declined.

En resservant la voiture nous n'avions pas eu de détail sur les prix de l'assurance/Caution. à la récupération de la voiture nous avons été surpris par les frais à payer sur place. Si non à part ce détail, la voiture était en bonne état, la navette vers l’aéroport est rapide, le personnel est professionnel. Je recommande.

Very satisfied

空港からのシャトルバスを見つけるのにわかりにくく、手間取りました。 また、事務所に着きシャトルを降ろされ、受付では混乱状態で、他のお客さん達でごった返していました。 何処でどのように待てばいいのか、案内がわかりにくく、皆さん困惑していました。 スタッフの要領が悪いのか3時間以上待たされました。唯一、トイレがあったことは助かりました。私達に対応してくれたスタッフは、明るく、とても感じが良かったしスムーズに手続が終わりました(10分程)。 結局ホテルに着いたときには、食事の時間は終わっていて、レセプトの方の計らいで夜食にありつけたものの、10分で食堂は閉まってしまうという慌ただしい事になってしまいました。

Very good, very satisfied.

The fuel deposit hasn't been refunded yet.

Everything was good apart from having to wait over 1 1/2 hours to get check in and ger the car

Everything was great, can’t fault it

When picking up the car, you have to inspect it yourself as no one accompanies you for the inspection. If you miss any issues and they are found when you return the car, it’s your responsibility. They do not accept photos taken during pickup. We suffered from this as the inspector at return immediately pointed to a very hidden scratch on the bottom of the front bumper and demanded we pay 225 euros for it. The scratch was extremely small and could not be noticed during inspection or while driving. We suspect they are trying to scam us. Make sure to thoroughly check the car, including the bottom, when renting.

L’attente au comptoir était horrible ! 40 personnes devant nous et donc 3h d’attente c’est inadmissible.

When we arrived at the rental location at the reserved time, we had to wait for 2-3 hours, and the car we received was only 60% full on fuel. No one informed us that we didn’t need to return the car with a full tank. We ended up refueling it fully upon return and our request for a refund of the difference was denied. Future renters, be extra cautious.