The process of pick up was convenient and quick. The personal was friendly and nice. Office was far from airport (about 10-15 min) than we expected. Was shuttle, but we spent many time to find it because there was any pointer. The shuttle driver was very nice to. Deposit for petrol was refunded within 1 day.
About QEEQ:9.0/10
The booking platform was good and convenient. We save 80 ero due to price drop option.
I didn't like that it was not impossible to cancel extra insurance without canceling all the reservation.
It was okay, I rented from them again later for a few more days. The car I got was covered in scratches, probably because it was due for repairs, but I insisted on using the Lynk & Co 01 that I'm used to. Extending the rental wasn't very convenient, as you have to apply and wait for a long time to communicate. Additionally, due to language issues, English proficiency is limited in many countries, so it's best to avoid needing any in-person communication. The fuel deposit the rental company charges is also quite confusing.
“very disappointed. arrived 30 min before the Centauro station is closing. and it was closed”
About Centauro:2.0/10
Arrived 30 min before the Centauro station is closing. and it was closed. no one have answered the phone during my calls. i needed to arrange a pickup from the local station to Centauro. no one have picked up the phone.
as result, i didn't picked up the car and lost my voucher money. in addition i needed to rent from another agency on the spot and paid 230 Euros!!
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