CAR RENTAL REVIEWS ON INTERRENT IN LISBON

Our flight was late I try to contact via e mail, phone, Facebook, what's app with no answer. Phone number also incorrect on the booking. Customer service closes at 5 pm but no good when that's the only number to call. 2nd time I used. 1st in Porto airport which is one of my worst experiences ever. But Lisbon was by miles superior. Car did have lots of scratches etc... But all in the paperwork so OK.

terrible service,forced to take insurance at desk

Oui bien sûr je m’attendais pas à voir une voiture neuve avec tout les options possible pour la tranquillité conduite et de la route merci

Ils peuvent juste bien organiser l’accueil de l’entten sur place, pas assez de place pour s’asseoir

Attention a ne surtout pas réservé de voiture! C'est un attrape touristes 1 chance sur 2 qui vous demande de payer des frais supplémentaires et je parle pas de 50€ de plus, pour ma part les frais supplémentaires se sont élevé a 360€ !! Il m'ont harcelé et racketté a plusieurs reprises en me disant mots pour mots "sois tu paye sois t'a pas de voiture. " Au final je me suis retrouvé a la rue dans un pays que je connais pas a 1h du matin!! A VOS RISQUES ET PÉRILS !!!! Je suis pas là pour faire de la pub Je fais par de mon expérience et je vous conseille vivement de réserver sur Sixt ou directement a l'aéroport de la destination choisie, prix bas avec aucun rackette !

Both the service and vehicle condition were excellent! I've already booked a car with them for the second time.

The car itself was fine but on returning I had the car inspected. It was visually inspected and stated the condition was fine , the condition on fuel full to full it was confirmed this was fine on return. I requested as final invoice but the company stated it could not do this as there were road tolls to consider. It was stated that I would be email a invoice with in seven days. As I thought this never arrived and my bank statement shows I was invoice for £50 pound followed by £19 pounds. The £19 pounds I suspect was for road tolls the £ 50 pound was I suspect a spurious charge that the company are trying there luck on. This company if you look at there reviews have a very poor history of doing this but overall life is too short and its only £ 50 pounds . I will just have to be more careful in the future and not hire from the company again, As a overall review of how car hire operates car hire companies operate they request we sign for the condition of the vehicle , the vehicle is full of fuel and for any damages. Would it not be fair for the car hire company to also sign for this on return. I did ask for this but it was refused when I returned the car. Overall poor performance as £ 50 pound was taken from my account with no justification , no final invoice supplied and I personally think the company is just taking me for a ride but to be honest I can't do with the hassle of fighting it so I will live with it but will never use the company again - bit short sighted if you ask me. Any comment would be gratefully received and if you would like to justify the £ 50 was take as well as the £ 19 taken it would be an insight and we could take it from there

I got better car then I expected. Instead of Ford Focus, petrol, I got Kia Sportage 1.6 l diesel. Economical and in very good condition. However, even I returned car with the full tank, today is fourth day that reserved deposit for the fuel is not released . Still waiting.

Reasonable price, easy to book.

Customer Services rep was very rude at pick up. Tried to tell us we had to pay 417 euro for insurance or 1850 on our credit card bill. I had already purchased extra insurance. The car was full of scrapes and dents and he got aggressive because of our forensic pointing out of same. Drop off rep was very polite