NISSAN CAR RENTAL REVIEWS

Very nice experience with Nissan

The process is simple and quick, the cars are very new, and the prices are reasonable.

Good location and service.

Easy rental process though the app.

Very good

not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting

no comments

Staff is helpful and can speak English to smooth the whole car rental process.

Looking for more promotion and good deals.

Snow Tire needed to be added seperately in Nissan counter Compare to Japan Local Website, eg: Tocoo Car, They have included the package of Snow Tire and additional Wifi Egg for User

Its seems guarantee Model or Non-guarantee Model Options come with similar car, but different prices. Why shall i pay more for a guarantee Model?

The drop off was a nightmare. We keyed in the map code as instructed and was lead to a point where we cannot find the drop off point. Asking people around us didn't help. The number given is not contactable. Had to call the airport branch and was asked to call the customer service number, and was then informed that we have to key in the phone number(which was different) into the gps. They then explain that we have to drive down to the basement, which was not obvious. Better provided information from the start would have helped.

They didn't provide the car model I reserved, and there was no USB port in the car, so I couldn't charge my devices.

Very good condition. Staff at counter is very helpful.

Easy to use the App.

Exceed our expectations for both the service and the serana car itself. We would like to get the snow tyres for traveling in winter but their nissan cube doesnt have the snow tyres so they upgraded to serena model for us, it was fantastic

I rented a car with my Australian driver's license, and it took an hour of repeated checks to confirm my eligibility. If you have a so-called international driver's license translated from Taobao, don't bother; you won't be able to rent a car.

Satisfied

Despite the language barrier, the staff were patient.

Communication in English was a bit challenging. Although I informed the staff that I had purchased full insurance and showed proof, they still seemed unsure. Overall, it was not bad.

Good location, easy to find, no need to queue, staff have excellent attitudes

Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.

The 24 hrs online help was excellent, love that services and definitely will continue using easyrentcars in the future.

Overall car rental experience with Nissan was great, the car was in great condition, the hotline was helpful and car return process was easy.

The car rental reservation was done on the website with easyrentcars. Any changes to the reservation requires contacting Nissan directly.

Good

Good

nice service