Hertz, Melbourne Apt Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Melbourne Apt Information, Car Rental Instructions & Policies

Address

ARRIVAL DRIVE,Melbourne,VIC,3045,AU

Telephone

03 8312 9590

Pick-up Instructions

The Hertz - Melbourne Apt car rental location is in terminal

You can walk to the counter of Hertz - Melbourne Apt car rental.

If you've provided your flight number, please pick your car up in the International Terminal. If you haven't, please go to the Domestic Terminal car park (exit the Domestic Terminal, take the sky-walk to the car park building and take the lift down to Level 1).

Drop-off Instructions

Please check with the counter about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:00 07:00 -23:59	00:00 -01:00 07:00 -23:59	00:00 -01:00 07:00 -23:59	00:00 -01:00 07:00 -23:59	00:00 -01:00 07:00 -23:59	00:00 -01:00 07:00 -23:59	00:00 -01:00 07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

capped at AUD 88

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

capped at AUD 88

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Kia Ceed,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Corolla Hybrid,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Ford Puma,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Vauxhall Corsa,

AUD 0 for Toyota Yaris,

AUD 0 for Ford Fiesta,

AUD 5500 for Renault Clio 5,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Fullsize,

AUD 5500 for Ds7,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Volvo Xc60,

AUD 6001 for L6 19 22 Cubic Mtr Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Volkswagen Sharan,

AUD 6001 for Toyota Prado,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Mg Ehs,

AUD 5500 for Peugeot 3008,

AUD 5500 for Subaru Forester,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Range Rover Evoque Autom,

AUD 0 for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for S4 49 Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 5 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for R Toyota Landcruiser Prado,

AUD 0 for B4 36 Cubic Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Volkswagen Traveller,

AUD 5500 for Subaru Outback Wagon,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Mazda 6,

AUD 0 for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Ford Transit Lara,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Kia Ceed,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Corolla Hybrid,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Ford Puma,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Vauxhall Corsa,

AUD 0 for Toyota Yaris,

AUD 0 for Ford Fiesta,

AUD 5500 for Renault Clio 5,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Fullsize,

AUD 5500 for Ds7,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Volvo Xc60,

AUD 6001 for L6 19 22 Cubic Mtr Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Volkswagen Sharan,

AUD 6001 for Toyota Prado,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Mg Ehs,

AUD 5500 for Peugeot 3008,

AUD 5500 for Subaru Forester,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Range Rover Evoque Autom,

AUD 0 for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for S4 49 Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 5 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for R Toyota Landcruiser Prado,

AUD 0 for B4 36 Cubic Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Volkswagen Traveller,

AUD 5500 for Subaru Outback Wagon,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Mazda 6,

AUD 0 for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Ford Transit Lara,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Kia Ceed,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Corolla Hybrid,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Ford Puma,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Vauxhall Corsa,

AUD 0 for Toyota Yaris,

AUD 0 for Ford Fiesta,

AUD 5500 for Renault Clio 5,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Fullsize,

AUD 5500 for Ds7,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Volvo Xc60,

AUD 6001 for L6 19 22 Cubic Mtr Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Volkswagen Sharan,

AUD 6001 for Toyota Prado,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Mg Ehs,

AUD 5500 for Peugeot 3008,

AUD 5500 for Subaru Forester,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for N Toyota Hilux Xcab Ute,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Range Rover Evoque Autom,

AUD 0 for A6 10 Pallet Curtainsider Lift,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for S4 49 Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 5 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for R Toyota Landcruiser Prado,

AUD 0 for B4 36 Cubic Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Volkswagen Traveller,

AUD 5500 for Subaru Outback Wagon,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for D4 12 Pallet Curtainsider,

AUD 6001 for I6 10.5 Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Mazda 6,

AUD 0 for E4 12 Pallet Tray With Gate,

AUD 6001 for I4 9 Cubic Metre Van,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for F6 43 Cubic Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for E6 Mine Equip 12 Pallet Tray,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for G6 Mine Equip Dual Cab 3t Tray,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Ford Transit Lara,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.5 mi from Southern Cross Station

11.9 mi from Parliament Train Station

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

12 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -37.670515 144.850297

Guest Reviews

Total points： 9.2 / 10 Excellent

Vehicle condition: 1.5
Vehicle cleanliness: 1.0
Spaciousness: 2.0
Counter staff: 2.0
Pick-up location: 2.0
Drop-off location: 2.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

K.Yau
Melbourne
7 /10 Good
Reviewed: Friday, November 29, 2024
My arrival flight to mel is delayed , i tried to amended my arrival date ( delay a day ) , Hertz asked me to call back QEEQ for amendment if not there will be count on NO SHOW, I explained to the CS , i m not going to refund ,just pick up 1 day late. CS said no exception , have to pick up on 21 st Dec ,i called QEEQ , Cs asked me to call back Hertz, They cant help as well. Its a but ridicules.
Read More >
Tony Barrett
Melbourne
10 /10 Excellent
Reviewed: Friday, November 29, 2024
The service was excellent!
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Archer Broad
Melbourne
10 /10 Excellent
Reviewed: Friday, November 29, 2024
Satisfied
Read More >
Evangeline Den(n)is
Melbourne
10 /10 Excellent
Reviewed: Friday, November 29, 2024
Fast and efficient service
Read More >