East Coast, Melbourne Airport - Domestic Terminal Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Melbourne Airport - Domestic Terminal Information, Car Rental Instructions & Policies

Address

Off Airport, 2 Tarmac Drive, Tullamarine, 3043, VIC, Victoria

Telephone

+61800474258

Pick-up Instructions

The East Coast - Melbourne Airport - Domestic Terminal car rental location is located out of the airport

After the extraction of luggage,, please call 61-3-9330-3529 (request Chinese service) to contact stores arrange free pick up service, and wait the car arrival in the parking [buses] waiting area of the Hotels and off airport, about 10 minutes to store. If take off the car outside the business hours, do not provide free shuttle service, must go to their stores by your own , taking a taxi costs about AUD 18.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -21:30	07:00 -21:30	07:00 -21:30	07:00 -21:30	07:00 -21:30	07:00 -21:30	07:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Must-not:

Taking rental cars to following islands is not allowed：
Daydream Island, Fitzroy Island, DayDream Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Hyundai Ioniq,Kia Cerato,Kia Rio,Suzuki Jimny,Toyota Corolla,Renault Megane,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero(diesel),Nissan X-terra,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Audi Q5,Mg,Toyota C-hr,Kia Sportage,Opel Crossland,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Ldv D90,Tesla Model 3,Tesla Model Y,Toyota Camry,Volvo Xc40,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Hyundai Ioniq,Kia Cerato,Kia Rio,Suzuki Jimny,Toyota Corolla,Renault Megane,

AUD 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Melbourne Airport

4.7 mi from Essendon Airport

12 mi from Melbourne City Heliport

Railway Stations

11.5 mi from Flagstaff Train Station

11.6 mi from Southern Cross Station

12 mi from Parliament Train Station

Hotels

0.1 mi from PARKROYAL Melbourne Airport

0.3 mi from Holiday Inn Melbourne Airport

0.4 mi from ibis budget Melbourne Airport

Other Landmarks

12.1 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -37.669714 144.848484

Location Images

East Coast-Melbourne Airport - Domestic Terminal-70192-feeder_bus

The Shuttle Bus

East Coast-Melbourne Airport - Domestic Terminal-70192-store

The Rental Desk

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Archer Broad
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
The company’s staff are very warm and patient. They provided shuttle service to and from the airport, gave us maps and some sightseeing suggestions. The vehicle was very spacious, an 8-seater. We had 6 adults and one baby, with a baby seat in the middle and two adults sitting on either side, it wasn’t crowded at all. The trunk was huge, fitting 3 large suitcases and 2 small ones. The car was in great condition, with only about 70,000 kilometers on it, practically new. Everyone in the family was very satisfied.
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Egbert Eve
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
Affordable price, very convenient for picking up and returning the car.
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Daniel Alfred
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
The most economical rental company, much cheaper than others.
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Cynthia Camp
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
Overall, I am still satisfied, but the car is a bit old, with over 90,000 km already. Also, the deposit is too high, requiring 1,000 AUD. Another company only charged us 200 AUD.
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Lillian Scripps
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
The car pickup was quick. On the first day, I found that the windshield wipers didn't work properly, but they replaced the car with a slightly bigger one the next day as compensation. The new car was in good condition.
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Veromca Juliet
Melbourne
6 /10 Average
Reviewed: Saturday, November 30, 2024
The pickup and return service were excellent, with simple and quick procedures. The vehicle condition was fairly good.
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Enoch Dodd
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
The service attitude was excellent and very patient.
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Willie Emmie
Melbourne
4 /10 Average
Reviewed: Saturday, November 30, 2024
Average, the pickup time was too long.
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Bella Hamilton
Melbourne
6 /10 Average
Reviewed: Saturday, November 30, 2024
The company didn't inform me that the car had a mileage limit, which resulted in me paying extra fees when returning it.
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Arlen Tracy
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Very good, but they held AUD 1000 as a deposit. I don't know if it has been refunded to my credit card yet.
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Joanna Shakespeare
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Good, but a bit far from the airport.
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Camille FitzGerald
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Great company with airport pickup and drop-off. They have a large fleet of well-maintained vehicles at fair prices.
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Wallis O'Casey
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
They don't have a counter at the airport; you need to call them and they will arrange a car to pick you up at a designated spot. The process was quick when we got there, with a fleet of white cars in good condition. The only thing to worry about is refueling.
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Jeff Cronin
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Efficient, simple, enthusiastic, and all necessary services are provided.
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Kelly Yale
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
The distance from the airport is relatively far, not as convenient as car rental companies around the airport. The service is good, and the car itself is also decent, although it has quite a few scratches. Fortunately, it didn't affect the usage. Overall, I'm satisfied.
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Fanny Gibbon
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
The car condition and service attitude were great. Hope there can be more discounts on zero-deductible insurance and highway toll tickets for customers.
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Florence Tennyson
Melbourne
6 /10 Average
Reviewed: Saturday, November 30, 2024
The car was worn out and made noises while driving.
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Julia Dryden
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
The service was excellent.
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Lynn Surrey
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
We chose East Coast Rentals due to the attractive price; a 4-day rental for a 12-seater was 1000 yuan cheaper than booking the same model with Europcar on other sites. In fact, except for having to call the company to send a shuttle to pick us up from Melbourne Airport, everything else was fine. The service was good. We were especially lucky to meet a staff member of Chinese descent, who not only lent us a GPS for free but also helped us set up a route to avoid toll roads and kindly selected a cheap child seat for us, saving us the daily rental fee. Very touching!
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Beacher Leigh
Melbourne
8 /10 Very good
Reviewed: Saturday, November 30, 2024
The process of renting and returning the car is very convenient.
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Morgan Tony
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Very satisfied with the condition of the vehicle and the service attitude!
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Winfred Bill
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Pretty good, it's not in the airport but in a building nearby.
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Genevieve
Melbourne
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
The car is new.
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