Hertz Car Rental

Carro de categoria inferior ou então espera de duas horas. Não houve desconto por isso.

The over the counter staff was extremely kind and helpful, walked through all processes with me in such a timely manner. The guys were the best at the counter.

None

Attente un peu longue pour la prise du véhicule. Attribution dans l'ordre d'arrivée. Mais nous avons bénéficié d'un surclassement et nous avons pu avoir le véhicule bien plus tôt que l'heure prévue.

it was a pleasant surprise as they had upgraded the car. it took only 10-12 minutes picking up the car. the staff at the counter were super nice.

It was fast and easy. The vehicle was clean, safe, and had up to date features

We had to wait over an hour for our car which meant we missed out on some of the activities we had planned for the day. The gentleman behind the counter was very rude and claimed we needed to sign in using an iPad outside. The iPad (and the instructions to sign in) were all in Japanese. Whilst we were waiting (for over an hour) approximately 7 other customers came into the hertz store, missing the iPad and hadn’t signed in. The signage should be in all languages and not just in Japanese. When we eventually got to the front of the queue, the customer service agent who dealt with us was very apologetic, however we’d already waited so long that we’d missed the opportunity to conduct some of the activities we had planned to do.

Gentleman behind counter was helpful. When collecting the car the agent took photos but didn’t ask me to review them and made me just sign.

Lo unico que sugiero, es que hubiese sido conveniente para mi que Qeeq hibiera podido agregar mi numero de Hertz Gold Member a la renta. Consulte y se me informo que no era

heartsの受付頂いた女性担当者は、手際もよかった。しかし、フロントで搭乗者保険を加入していたにもかかわらず、加入を勧められた。加入証明のプリントを見せて加入済みであることを伝えたところ、スムーズな対応をして頂いた。

いいえ。古かったです。

The car was in great condition and met all of our expectations

スムースで親切。

All good

the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.

Hertz si presenta sempre come un ottima compagnia di noleggio. Sono sempre stato soddisfatto.

ハイランダーと同等クラスのKIAのSORENTOでした。

Excelente qto ao atendimento ao cliente e nas condições do carro

事務所が混んでいて車を借りるまでに 1時間以上かかりました。

Quando cheguei lá para retirar o carro eles me cobraram todas as taxas eu disse que ja estavam pagas e mostrei o aplicativo e eles verificaram que realmente já estava pago porém na entrega do veículo me cobraram. A moça que me atendeu teve muita dificuldade de ver que as taxas já estavam pagas.