AMSTERDAM SCHIPHOL AIRPORT CAR RENTAL REVIEWS

The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !

I received a Link&go which is a high tech/computerized car. No explanation regarding the use of the car or the computer. At drop off the man did not know how to work the computer either and was asking us where he could find the total mileage? We lost precious time there!!

all good!

Esquecemos uma bolsa de tommy Hilfer azul no carro comsegue nos ajudar a receber de volta?

I had to wait in line for 40 minutes, then they overcharged me for an extra day. Although I reported it to the car rental service, I still had to argue with them for half an hour at the drop-off location to finally clear up that it was their mistake and get the charge canceled.

The service was very friendly and efficient.

Brand new car, great service upon pick up and drop off

Received a Mazda 3, great car. Slightly small, but comfortable for 3 adults

no very good

When dropping off the car I was presented with another bill to pay and as running for flight did not have time to question what was all about. I have since emailed and awaiting response. I am still to understand the costs being presented. Just another point not sure if it was the road or car but you may want to check the tracking/balancing as car kept trying to go to the right so made it a little awkward at times. Also after driving for a day, I had to take to garage to check tyre pressure and informed incorrect valve was fitted - I paid for this to be replaced on driver front type.

No comments all worked well

This is the second similar car I have hired and the spec on the car is low. It is a full size car but has minimal extras that would be typical for a car of that class. There was no speed sensitive cruise control as an example. I hired a volve S60 earlier and it had extras that would be typical for the car type but the Mercedes didn’t.

In Europe, it's important to get used to their pace. Be patient, everyone is polite and courteous. Note that driving speeds in Europe are generally high, and being courteous alone won't ensure safety. Roadworks can make driving more difficult due to narrow lanes. It's really not advisable for inexperienced drivers to attempt self-driving; safety should always come first.

The car was small and not that peppy but very good on gas mileage!

As we rent cars regularly this pick-up and drop-off were the most efficient to date!!! Very well organized all the way around.

It's okay.

Very satisfied

The rental company is Europcar, and the experience at the Amsterdam Airport branch was extremely poor. Upon arriving at the front desk at the reserved time, we had to wait 3 hours to complete the paperwork and get the car, and this waiting time was included in the rental period. We had reserved a seven-seater automatic car, but were given a manual diesel car, which was far below the promised standard. When we brought this up, the front desk staff were arrogant and did not even answer calls from the domestic platform to resolve the issue. They only asked for more money for an upgrade. Pressed for time, we had no choice but to pay the additional fee. During this process, I had to shuttle between the front desk and the pick-up point repeatedly. Ultimately, the 3-hour wait time was included in our rental period due to a 'computer issue,' resulting in a supposed rental duration of 21 hours. During our interaction, the staff exhibited discriminatory behavior and made derogatory comments in Dutch among themselves. While traveling should be a joyful experience, I hope sharing this account helps others avoid such pitfalls. Europcar's service was very poor.

Mucho tiempo para obtener el coche. Gastos extra que no aparecían en la reserva de Qeeq

Average

The staff were very attentive, excellent service.

All was good would definitely use them again

Very nice & smooth both pick-up & drop - of

Nice car rent platform