PISA AIRPORT CAR RENTAL REVIEWS

Great car rental experience

It was okay, but the process was a bit slow.

The staff were particularly helpful and strictly honest. A refreshing change from other local car firms.

No problems - no more can be said.

They have charged me for protection on the car that means I have a bill for £411.90 I expect a refund

Always excellent service a d quick

The best car rental app I have ever came across

the car was in very good shape, quite new, low mileage and very clean. the location of rental desk was in about 4 minutes walking from the exit of the airport. very good the overall rental process.

I was quite impressed on the service support of qeeq.com. very good and definitely will book again with qeeq.

Satisfied

Very good

Very friendly and efficient staff

Good

In principle everything worked well. But the car type was not as expected.

Good price in first place. Car upgraded and was a brand new high spec. vehicle. Very pleasant and helpful check in lady with no attempt to sell extras. First class in every way

Love price protection tracker and rest of the system very easy to navigate.

Very good, friendly helpful staff,

No much interaction with QEEQ. Booked with default times, better having specific pick-up and drop off time settings

The car had some marks that weren't noted, and I was charged for them. This is outright fraud. Such rental companies are a disgrace.

Car was great but took too long to collect

It was great

Everything was great, no problems with with the car or staff, deposits worked well, everything explained properly. No challenge with damage or fuel. Great service to and from airport.

Absolutely fantastic, first use of platform and the rebooking service saved me over £200! Blown away!

The car was brand new and very clean. The office staff were pretty good, but a bit overwhelmed by the amount of people. It was hassle speaking over the phone and we should have been warned about this prior to picking up the car. However, the lovely girl I spoke to had excellent English and everything went through smoothly. It should have been made clearer when booking that the driver of the car should do the booking.

N/a

Car was fin. Had a puncture and the car was towed away. I had to travel to Florence to get a new car customer service could have been better.

We picked the car at Pisa and staff gave us Florence branch address for drop-off. However once we got there to return the car the staff said drop-off is at different spot. It was underground carpark without obvious sign of the company so it took us 5 mins to circle around until luckily we saw staff with pink t-shirt. should at least put the company logo/ name at the car park entrance. All the staff we met however was very nice and one of them also gave us shuttle service to train station. The car was in good condition and we got complimentary upgrade.

The collection site was away from the airport and wasn't clear enough on the instructions.

It wasn’t the car model booked how we the alternative suited our needs perfectly.

All very efficient. Price drop did not give any further benefit on this occasion.