HARRY REID INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

There was no wait in line and there were at least 6 cars to choose from on the lot, so I was able to pick one that met my expectations.

Quick and easy to use

Car was not the Jeep I requested, but a Kia Sportage, 70,000 miles? Car had dents, scratches, seats had many stains, plus right rear tire needed air everyday.. Worst car I ever rented. Shuttle from Denver Airport to Fox was a horror show,, not a direct route.

Let me tell you about my unpleasant experience. The staff at this rental car company are extremely dishonest. The original order did not include an additional driver. He asked if I wanted to add one. I asked about the cost, he said it was free. I didn't believe him and confirmed again; he still said it was free and acted surprised, asking why I would want to pay. Later, he aggressively pushed various insurances, most of which I refused. However, for safety, I added the million-dollar third-party insurance. When printing the contract, I found that the child seat I had requested when booking was not canceled (we brought our own), and it was charged. It got canceled only after I requested it. The list did not show the cost of an additional driver. In the end, I was still careless. When settling the return, the fee of $13.3 per day for the extra driver was listed. Isn’t this fraud? The staff had a terrible attitude during the on-site communication about the fee, and the store manager acted like a scheming rogue, essentially saying that if you added it, you have to pay for it. Really disgusting! I suggest not choosing this store. If you have to, make sure to record the entire process of picking up and returning the car.

N/A

Satisfied

Satisfied

The pick-up process was simple, the car was in great condition and ensured a safe journey throughout the Western US. The return process was also quick and efficient.

The car was quite new. The rental machine was a bit tricky to use for the first time, but fortunately, the service staff helped out. We didn't get the Jeep we wanted, but were given a different car instead.

Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.

Fox car rental staff were very helpful and friendly .

Easyrentcars.com was easy to use and very good to deal with.

I was really surprised people was not friendly at the location when I was brought to And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave

Pick up is excruciating. Slow. Inept. Inexcusable.

Fine.

I’m a long haul pilot and rent cars around the world. It’s very typical to be hit with extras, premiums etc but not here. Brilliant service, thank you.

アメリカ旅行なのでアメ車に乗りたくてフォード車で予約したのですが、日産およびスバルの4台のうち好きなのを選べとのことで日産のALTIMAを選びましたが結果的に良かったです。オートパイロット機能がついており、アメリカの一直線の道を長距離走るのにスピードをセットし軽くハンドルを握るだけなので非常に楽でした。

very, very slow service but friendly service staff

Great vehicle conditions and great service provided by the staff.

This was one of the easiest ways to find the car and the deal I was looking for - two thumbs up!

I was happy with the treatment and how was the car condition

Excellent service at a great price.

I had to stand in line 45 min to pick up the car. Staff didn't seem to know what they were doing, and seemed uncaring about people standing in line. One of the staff took his break, made personal phone call and ate while 10 people stood in line. Rude, very poor service at pick up counter.

Everything went well. You guys were awesome

Awesome great trip