TAMPA AIRPORT CAR RENTAL REVIEWS

They are super slow in Tampa! Rented 2 times from them within 3 weeks and it was the same thing both times. Lots of staff but no one dosing anything, chewing gum with open mouth and no action. Very very inefficient! People weee getting angry in line! If you don’t like waiting in a never ending queue, rent somewhere else!

The car was great but ot wasn't as clean as I would have expected it to be.

Their road side assistance was terrible. I will never recommend AVIS to anyone. I had a tire blowout & I was sitting in the car for over 2 hours on a busy highway & no one turned up. Terrible experience.

Smooth easy transaction

N/A

Great service and friendly . It would be better to explain the plate pass in more detail so customer has full confidence of no additional charges

Very quick and easy to use . Would use again if the right deal in future rentals

The van was a little small for our use - golf trip with 12 guys. Vehicle was reliable

Was good - no issues

The car broke down on the road, and we waited three to four hours for a tow truck. The tow truck only took the car and didn’t bring us to a service point to get another vehicle! This was the worst experience ever. Used Hertz twice, and both times there were problems with the car.

Fox pushed to up sell when processing us through by having the agent say we needed to purchase $12.99 per day for the electronic highway toll pass while driving in Florida. The agent said there were no longer any cash toll booths on any toll highway. This was not true… We declined and we’re nervous about the tolls, after researching the issue and using cash toll booths we felt a lot better about it.

No price drop for Fox

There was sweet wrappers in the car and it did not appear to have been cleaned, I had antibacterial wipes so gave it a quick clean inside and got rid of the rubbish , at the desk the assistant tried to upsell the car and it took me a few no thanks to continue the booking, the car drove well and it was easily dropped off at the end

No price drop so I cancelled and rebooked to get a better deal

the car was very clean

the booking was easy to do on line

Nobody deserve more than one hour waiting time to do the pick-up after 16 hours travel time. Just not good enough........

Easy check-in and return; very good car and minimum of paperwork

Excellent. My second year of using QEEK and cannot fault the competitive pricing; a standard size car for considerably less than any other 'small' car with other rental providers - and with a reputable rental agency (Hertz). I will be back next year!

Very quick and efficient check-in - and supplied an upgraded car as my preferred car was not available.

Having to change the reservation dates by a few days (due to Covid and flight changes) I tried to amend the booking on-line, but was faced with an increase in the rental cost of some $300. I contacted the customer service number to question this increase, but the agent wasn't able to supply an answer. Hence I cancelled the original booking on-line and made a new booking at the original rental fee!! All a bit unnecessary?

Great service

Gerate service

The day after I collected the car , the low washer fluid warning light came in and the check tyre pressures. Which I had to top up but .

Nice, fairly new car. I would haver preferred to have advance checkin instead of having to wait in line at the Alamo desk to get our car.

Average

Aside from the rental fee, they charged an additional $2000 for various fees, $7.99 per day for insurance, and $12.99 per day for toll roads...

We were delayed by a number of hours but still very efficient and convenient pick up and we were given a free upgrade which was amazing

Easy booking platform , responded quickly to my email query . Would def use again.

Courteous, friendly counter service. Brand new car.

Easy to use