GEORGE BUSH INTERCONTINENTAL AIRPORT CAR RENTAL REVIEWS

It was quick and when I found marks on the car before driving away the person said to just mark it down instead of telling me it didn't matter and that I don't have to report it.

A/C did not know cold. This should have been checked prior to collection.

All ok.

Excellent

Excellent

We had already purchased full insurance, but they insisted I only had basic insurance. They charged an extra 20 yuan per day for insurance and forced us to buy the gas in the tank. Although we used only a small amount, they refused to refund the money. Overall, the cost ended up being much higher than other major companies.

Tuve que cambiar a un auto de mayor capacidad. Creo que poner elnumero de maletas que caben no es suficiente sino el tamaño de las mismas. Esto me significó un casto superior

Es un problema para lo que no rentamos autos con frecuencia todo el tma de los SEGUROS. yo contraté este asumiendo que todos los seguros estaban incluidos pero el de LIABILITY no estaba y lo que me dijeron en mostrador es que es el mas importante - costo ADICIONAL. deberian incluirlo o hacer referencia a que esto es obligatorio y que recomiendan contratarlo. Tuve que contratar el menor (supuestamente de $18.50 usd diarios

As expected - what I asked for. New vehicle with 4.4 miles but no manual.

We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future

The employee on the counter was very rude, he gave me a really small suv and he wasn’t dealing professionally

Amazing customer service when I called reporting a crack in the windshield.

Fuel tank was empty upon pickup. Said I would not need to deliber fill, but was inboiced incorrectly. Difference will be refunded (havent seen on bank yet). Hired from avis before and never had this issue so I hope it is a one off

The toll fees are very high

The staff was very helpful at the counter, even though longer-term rentals are not normal affairs.

easy and straightforward booking

Si el auto muy limpio y excelente ?

Muy bien el servicio

Nice and easy rental

The Budget counter Staff were very friendly and obliging. On receipt of the car I found out that the car allocated was a 2 door not the 4 door I'd ordered that wasn't a problem the counter staff immediately provided us with a 4 door.

Excellant service The problem described earlier I put down to miscommunication but it was soon rectified by the counter staff at Budget.

The counter staff were quite average, but the staff at the pick-up and drop-off locations had very good attitudes.

I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.

I was pleasantly surprised with this company. II had actually never heard of the company prior to booking this trip. They had the lowest price for my class of vehicle by $200. I was skeptical that the transaction will go through without some false charge on the backend. I am happy to report that, over 30 days later, the transaction went off without a problem.

Worst rental car I have ever had and I have rented a lot of vehicles. Absolutely filthy. Spent 2 hours cleaning it when I got home before ever going on our trip. Will never rent from them again.

The price showed for the online deal had an extra charge that wasn't told before, so I ended up paying about 20 dollars extra

The car was damaged but the real issue was the cleanliness of it. Also the washer bottle was empty but when filled just after the hire when I noticed it, the water didn’t get to the front or rear screens -a legal and safety fail

Had an issue with first booking as you cancelled it administratively and I had real issues with resolving it by phone. I agreed a £50 voucher but got $50 and had to pay the difference in higher rental charges myself.

Everything went smoothly and our experience was very satisfactory. We will rent again!

Using Easyrentcars was quick and easy.