ANTALYA CAR RENTAL REVIEWS

I booked a package for an Audi A3 auto. However they charged me more because it wasn't available and gave me a Renault capture. Which is a lower classed vehicle. They also did the same with the lady in front of us who came off the same flight. Which shows that for commission they are cheating the customers.

The service was excellent. Although I arrived in Antalya at 6 AM, the staff was already waiting outside the airport. The store is just a few minutes' drive from the airport. The car I got was in great condition, the staff explained everything clearly, and there were no hidden fees. When returning the car, the staff was on time for the 5:30 AM drop-off at the airport.

The service was excellent, and the car pickup process was very smooth. No deposit required, which is a key point!

Car was what is expected, only lacking feature was cruise control, I drove for about 4000Km and I would have really enjoyed the cruise control.

Antalya office had extremely helpful staff. Lovely experience.

Car did not have the trunk shell to cover luggage to prevent stealing. Turbo hose broke. But fixed the same day.

Avoid! Avoid! I advise everyone not to choose GREEN MOTION just to save a little money. They doubted my credit card and refused to give me a car without any explanation, even though my money was deducted. (Another couple also faced a similar situation due to credit card issues and had a big argument there.) We don't know if they want a specific type of credit card or if they're just trying to keep your prepayment. The app's customer service tried to help appeal but failed. Once the money is with them, you won't get it back—they will always have excuses. Extremely irresponsible! I learned a lesson for 2000 RMB. Renting offline later was more convenient and faster, with much better service. In short, be cautious unless you are absolutely sure your credit card is flawless. Even when I assured them my card worked fine in Istanbul, they still refused to try. So, sometimes it’s not the card but their perception of it. Ended up spending more money and time renting offline. Rent-a-car customer service was good and helped with offline rentals, and the app is fine. You can pick other companies, just avoid GREEN MOTION!

Overall, the English communication was acceptable.

Overall it's acceptable.

Overall, no issues. Everyone was very enthusiastic. However, the car's power was lacking, overtaking was almost impossible.

The location is easy to find, picking up and returning the car is very convenient.

Acceptable

Very good

It was pretty good.

Terrible, very bad attitude

Very satisfied, the car was in new condition and easy to drive.

The car was good, the service was excellent. For car rentals in Turkey, choose Cizgi—they are quick and efficient, and they didn't require a credit card deposit in my case, can't comment on other companies. The pick-up and return processes were particularly convenient, with simple and fast procedures.

The staff at the pickup and drop-off points were very friendly, and there were no issues communicating in English. It's a good thing we upgraded the insurance because the tire blew out on the second day. Roadside assistance was slow and inefficient, and we had to rely on the hotel staff to contact a nearby repair shop. Remember to keep the receipts for the insurance claim. Although the cost is not a big deal, this kind of issue really wastes vacation time.

It was fine, the staff were quite efficient.

The experience was very bad. The car given to us had already covered 60,000 kilometers, a white Dacia Duster. The front windshield was blurry. If anyone gets this car, immediately ask the rental company to change it. This car has mechanical issues. After picking up the car at the airport, we headed towards Fethiye. About 100 kilometers in, the engine made a strange noise and started to smoke. We called the rental company for assistance, but they were indifferent and told us to keep driving. After another 2 kilometers, the smoke got worse. We stopped at a gas station and asked the staff for help. They called the rental company and explained the car couldn't be driven any further. They even found a local mechanic to check it. Only after the mechanic spoke with the rental company did they send help. It took 6 hours from when the car broke down at 3 PM to get back to the Antalya airport branch, 100 kilometers away. They gave us an identical car when we returned, with no apology. We expressed concerns about the same issues happening again and asked to change cars. We were even willing to accept a downgrade, but the rental company was very uncooperative. The branch manager told us to ask our agent to cancel the booking since we didn't pay directly to them, or to find a better rental company if we wanted to cancel, otherwise to take the same car. The experience was extremely poor and very frustrating.