LAS VEGAS CAR RENTAL REVIEWS

Fue fácil la reserva, el precio excelente muy

Fue muy fácil la reservación, el protector de precios me ayudó a tener el mejor precio por el auto, siempre estuve informado del estatus de mi reservación y no tuve ningún contratiempo, me encanto

The car had not been serviced and wanted oilchange. Other than that everything was great.

They spent valuable 2.5 hours within the 8 hours for which I rent a car. That prevent me from going to the place I originally planned to visit. They also make me buy whole gallon of gas only by the explanation that the unit price is cheeper than in the gas station nearby. I never choose Dollar.

What can QEEQ.COM do for the customer in such occasion as I wrote for Dollar?

Great Vehicle and service but the staff at the counter was a bit rude, making sexist comments on my partner and comments that she couldn't understand me due to my accent overall a bad experience in picking up the vehicle, apart from that everything was great.

excellent

Booking with Qeeq went well but ace car rental did not have the vehicle that we had booked. They had a vehicle that was approx 25% smaller than the vehicle that was booked. We had to upgrade to a larger vehicle that was the same size that we originally booked. Additional cost was $132.00 us. I contacted ace car rental regarding this and have refused our refund. I would not recommend using Ace car rental

Do not use Ace Car rental as did not have vehicle requested and up charged us to the vehicle size that was booked. Rip off as cost an additional $132

Todo excelente

Excelentes precios de renta de vehiculos, por eso soy su cliente

They gave me a small class of SUV.

The wait was really long... The procedures took ages, and they tried to sell some products.

Double make sure your staff cleans everything out of the car. Some Fast food was left in the back. However, it didn't really bother me too much. Otherwise, the car was in excellent shape and drove like a champ. I really liked driving the Nissan Ultima and never felt there was going to be a problem. The Pickup and drop off criticism is really a logistic procedure with the airport. It's not Avis's fault but the distance and the shuttle are not ideal in my opinion, especially for people with luggage.

No, it was the first time using the service and everything went well. They were very helpful when I made a wrong reservation and had to change it.

Too much time to wait at the desk

Good app

When confirming the booking, they upgraded the vehicle without my consent and charged me for the upgraded vehicle. They also lied to me, saying that my booking included insurance. When I checked the amount, they told me it was just a deposit and not to worry.

At counter they made us rebook as they could not find the booking

This family trip included five people and four large pieces of luggage. We originally booked a seven-seater van, but were told upon arrival that there were no vehicles available. We were forced to take a five-seater SUV and informed that it was the largest vehicle available at the time with no other options. We were told that if we were not satisfied, we could come back the next day to see if there were any cars to switch to. However, since we had to leave for the Grand Canyon early the next morning and there was no guarantee that the reserved seven-seater van would be available, we didn't change the car. As a result, we were cramped for a whole week, crossing three states. It felt very disappointing and misleading. If the reservation and payment were completed, why wasn't the vehicle available?

Very satisfied, the service attitude was excellent.

Great service, quick pick-up, and a free upgrade

I had already selected the full insurance coverage for the rental car. When picking up the car at the store, the staff, who was an Asian-looking guy speaking English, suggested buying additional insurance for $14 a day. We refused, stating we didn’t need any other insurance since we already had full coverage. So, the $14 insurance wasn’t added. We didn’t read the rental agreement carefully before signing it as it was entirely in English, but he still added other insurance to the rental agreement. It was really an unforeseeable hidden charge.

Encountered an unhelpful staff at the counter.

Very good, charging a Tesla on the West Coast is convenient. Directly bind your credit card, plug in and use, but you can't bind the mobile app, which makes it inconvenient to check.

Plain sailing and an easy pick Up, Well recommend them

Excessive hidden charges, a very frustrating rental experience.