It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.
1. The car provided was smaller than originally booked.
2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car.
3.Returning the car is very fast.
The car rental service was just average. When I picked up the car, it was a windy and rainy night with poor lighting, making it hard to see any small scratches on the car's body. Fortunately, when returning the car, aside from the scuffed wheel cover, there were no other issues, and the repair cost was reasonable.
Initially, they said the car was broken and I had to wait for an hour. They waived one day's rental fee for me. After a long wait, they provided a smaller car and further reduced some fees. Additionally, I could return the car with an empty tank. Although the wait was long, the solution was acceptable.
The pick-up and drop-off service at the airport was excellent. They were very enthusiastic and guided us to the parking lot for car collection. Returning the car was quick.
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View more >Initially, they said the car was broken and I had to wait for an hour. They waived one day's rental fee for me. After a long wait, they provided a smaller car and further reduced some fees. Additionally, I could return the car with an empty tank. Although the wait was long, the solution was acceptable.
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