IRELAND CAR RENTAL REVIEWS

The car was in poor condition

There was no information on what type of fuel was needed, and there was no vehicle manual inside the car. The lack of detailed instructions makes it less user-friendly compared to car rental services in other countries like Japan.

Counter staff helpful but took a while for form filling

Did not use the price protector

The on-site process required a deposit, unlike the instruction indicating zero payment. The staff member had a heavy accent and was unclear in his explanation. One night, we forgot to turn off the lights, which drained the battery. We contacted the store but were given the wrong assistance number. Despite repeated calls, they insisted on the incorrect number or suggested we call a nearby return location, which was closed on Sunday. Eventually, we sought help from the hotel and managed to contact AA Roadside Assistance for a jump start.

Staff were great. Cost will prohibit me in the future , I rent cars at a fraction of the cost normally.

The price was beyond ridiculous. I feel gouged.

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

I was happy with this vehicle hire - it all went well.

Nothing much to note. The whole process worked as planned, which is the main thing.

Super easy process, nice people. Rental car return is confusing at Dublin airport, but that’s an airport issue and not a Europcar issue.

Made getting the car super easy overall, found a really good price for the trip.

great modern car, quick pickup and drop off, couldn't have been better

Great customer service, I would use them again

Very easy to use

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

To not get the Europcars extended insurence as I feel it was way pricey then it should have been

No problems

No complaints

I have been using this service from 2017, I never had a single issue. Very happy with the service

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

There were many people picking up cars, I waited in line for an hour and then another 20 minutes for the car to be prepared. The car given was smaller than the one I booked, with only space for one 24-inch suitcase. I didn’t want to waste time arguing as I had an appointment. Overall, the car was in good condition and the Bluetooth connected quickly.

The car was a dacia sandero, noisy, tinny, no aircon, poor ergonomics, doors too springy, top of the doors too sharp, so much so one sprung back and made a bad cut in my cheekbone, which wasn't good; considering i'm a haemophiliac.

Excellent process, no problems

The woman who helped us at the counter was extremely helpful and nice. Upon returning, the man who helped me was great. He mentioned he had only been on the job a month, but I couldn’t notice. Car was great for what we needed.

Did not put the physical location of the pickup spot in the info.

The car only had a quarter tank of fuel despite there being a full tank policy and Budget retained a fuel deposit. However, upon notifying Budget, they assured me that there would be no charges to my account.

I didn’t like the fact that there was no one to check the car when I dropped it off .

Good