NORWAY CAR RENTAL REVIEWS

There was only one staff member at the office, which was shared by three car rental companies. It wasn't hard to find, and the waiting time was about 15 minutes. There was no excessive upselling; they only re-confirmed whether I was crossing borders and the driver's age. The process was simple, but I had some doubts because you had to swipe the deposit before seeing the contract. However, the deposit was refunded quickly (within 1-2 days after returning the car) and the final charges only included toll fees, young driver fees, and extra road assistance insurance. Both renting and returning the car were self-service. After getting the key, you inspect the car yourself before driving off. When returning, you can take photos of the car for your own records (this is optional), and either drop the keys in a box or hand them to a staff member.

Great

Great

The service was good, but make sure to inspect and photograph the car for records!!! When we returned the car, they said inspection wasn't necessary, but later claimed there were scratches. Luckily, we had full insurance, so it wasn't a big issue. The insurance payout was quick.

Service was good, but be sure to inspect the car and take photos for records! When we returned the car, they said inspection wasn't necessary, but once we got back home, they claimed there were scratches. Fortunately, we had full insurance, so it was covered quickly.

Very disappointing. Car that was booked and paid for ,not available. Had to take an electric car which was an awful experience in Norway in winter, spent half our holiday charging the car. Won't use Hertz ever again.

Well Ok I guess but I can't help but wonder whether we would have got bounced or not if we had booked directly with Hertz

Nordic people are so casual. Car pickup and return are convenient.

Excellent

Really excellent, the car was in great condition and the service was fast.

Great, very satisfied, very convenient.

Satisfied, but early pickup is not allowed.

Average

Very satisfied, the process is convenient

The car rental process was smooth, and it was the first time I got the exact model I reserved. Quite satisfied.

It was okay. The store might be too busy, so I couldn't get the model I booked. The car also broke down midway, so I had to change the vehicle. Fortunately, the service was good and didn't cause much delay in my trip.

Very satisfied!

We were upgraded to a bigger vehicle which was a mixed blessing and were overall happy with our experience and Europcar's staff. One exception being charged for a scratch on a door handle which will unlikely to be fixed (car already had previous scratches).

The car was in great condition and the snow tires had excellent traction. So far, no fines or violations have been found, and the toll fees are reasonable.

Pretty good, but the attendant was hard to find.

Very friendly

Pretty good, the staff was very friendly