Staff was very friendly and processed everything with in 7 min.

QEEQ's confirmation order provides detailed information in both Chinese and English. It even includes instructions in both languages on how to respond to sales pitches for insurance and how to handle traffic accidents. QEEQ is extraordinarily considerate.

Overcharging. It was supposed to be around 800 RMB but increased to over 1800 RMB. The young driver insurance turned out to be the main reason for overcharging. Honestly, it shouldn't cost that much. They charged an additional 260 AUD on top of the 800 RMB. The car rental manual provided by Zuzuche offered no effective solutions for compensation or prevention of such issues. I wanted a Mitsubishi car due to budget constraints and not wanting to spend too much on the rental, but Thrifty changed it to a Qashqai without notifying me, even though the car I wanted was clearly available in their inventory.

I had booked for Mitsubishi Outlander but got a Nissan XTrail.

Delivering the car that was promised. Outlander drives better than XTrail.

We got the very brand new car , love it !!