Very good

The wait time was quite long, you have to get a number first. There were a lot of additional charges. The app showed a cost of over 680 euros, but it ended up being over 1100 euros when picking up the car. It's been several days since I submitted a complaint to the rental company, but there has been no response.

First, the front desk staff were impatient and not friendly. Poor service. Second, I asked for a car with more space at pickup and tried to communicate this several times, but the front desk refused. Another thumbs down. Third, I reluctantly took the car. Upon inspection, I found a small dent on the rear bumper, took a photo, and informed the front desk staff who told me it was fine and didn't note it. When returning the car (which had no incidents during use), the staff blamed us for the dent. Even after showing the pickup photos, they ignored our explanation and recorded it as our fault. Thumbs down again.

Europcar, service was okay. No major issues, but QEEQ was disappointing, no words to describe.

Picking up the car near the airport is very convenient. With the paperwork, it’s easy to reach the parking spot.