Can’t complain about the service . I would say it was good

N/a

Very satisfied. The pick-up and drop-off process was smooth. Service staff were warm, patient, and friendly, staying until we had completed the rental.

Unreasonable charges! They can charge you even after the pre-authorization period ends. When we picked up the car, they tried to charge us for an upgrade saying the original model wasn't available, but we refused. Besides pushing for insurance, there are additional charges that they insist on. Returning the car is a matter of luck as locations are hard to find. Even months after the pre-authorization ends, they can still charge your credit card with no email notification. They claim it's a fee for checking if you violated traffic rules, and explain it took a lot of effort to verify it was your violation, hence a $500 fee. This is separate from the actual fines.

The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.

Like: Service good, without any hassles. Dropping also very easy.
Dislike: Vehicle was good.