バルセロナマドリード-バルセロナ空港

They forced an additional insurance purchase and didn't recognize QEEQ platform's insurance, making communication very difficult.

Booked a month in advance and paid for an Audi A4 (luxury car). Upon arrival, I was informed that there were no cars available and was given an Opel (mid-range car) instead. After the car window was damaged, they only replaced it with a very small JEEP. Very dissatisfied with the service. This company offers very low value for money.

Initially, I couldn't find anyone. There was no one inside the store. Later, I found them outside, but the place to complete the paperwork was on a different floor.

The queue was very slow. The most crucial issue was that the right rear tire burst shortly after I started driving. Although I refueled to full, they claimed it wasn't full and charged me an extra 10 euros.

I rented a Tesla, having never driven one before. The Europcar agent Herman was very helpful in explaining the basics to me. I would definitely rent through them again.

Very good price competitiveness.