The service attitude is okay.

The rental process is very convenient. Just provide the order, driver's license, and translation, and it's quickly processed. When picking up the car, they directly tell you the location, and you go there yourself, completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.

Very good. The car was new.

Booked a mystery car and was thrilled with the car we had. Superb service at Avis desk at Sydney airport.

Happy

The service counter was right at the airport and was easy to find. It’s was no fuss organising to get the keys, and prepayment of a full tank of petrol for the car return was a great idea as it was much cheaper than getting it anywhere else.

It was quick and easy to book, and there were good discount vouchers as well. The service was fairly responsive especially when I had accidentally booked twice and had to cancel it.