The return policy is too rigid and inflexible.

Overall, it was okay. The service was efficient, but I was charged hidden fees. After communicating with customer service, I got some of it back, but the final price was still higher than expected.

It's okay.

Excellent service

I requested a small car to keep the fuel costs down. The car I was given was a Nissan. Sentra, which at the time seemed good but it turned out not only to be a gutless wonder but a gas hog to boot! The car was really noisy as well, so must not have been very well insulated. I will say though that the staff were friendly, polite & helpful.

The booking platform was easy to work through and would happily recommend.