Very satisfied with the car rental in Australia. Quick pick-up, professional service, no unnecessary insurance upselling. Reminder: your credit card needs to have international payment enabled; it's good to have a backup card. Driving on the left in Australia is easy to adapt to, especially since the driver sits on the right. Also, remember that besides using GPS, you can't play with your phone in the car, or you might get fined several hundred AUD if caught.

The staff explained everything quickly, so I could get the car fast.

Good

Picking up the car at the Gold Coast, be aware that the staff added additional insurance without notice and charged in USD, exceeding over 1000. When I asked customer service, they said they were communicating. They deducted money from my credit card without needing a password. I really don't know what's going on. Please resolve this as soon as possible.

There was huge queue when we arrived. However i could pick up the car by the time of my luggage came out. When we drop off the keys, also there was huge queue. Drop off box was on the counter so no problem.

Price drop protection is great idea