Very satisfied. The pick-up and drop-off process was smooth. Service staff were warm, patient, and friendly, staying until we had completed the rental.
“Overall very satisfactory, minus couple things I mentioned above”
About Alamo:9.0/10
I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet
About QEEQ:8.0/10
Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation
The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.
About QEEQ:8.0/10
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