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From other countries or regions
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Live chat Email us Service Code: 4770383331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4770383331
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Great experience no issues

Reviewed: Fri, Aug 14, 2020
About Europcar: 9.0 /10
Very smooth experience. We had some difficulty picking up the car as no staff were available at the actual area with cars but we found it eventually
About QEEQ: 10.0 /10
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Italy

Ann Brewster

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Reviewed: Fri, Jul 5, 2024
About Europcar: 10.0 /10
Long waiting time to pick up the car, slow service. Smooth return process. Rented a Focus but was given a Q2, which was too small, so I got a Mercedes C wagon with over 6000 kilometers. Overall, I'm satisfied.
About QEEQ: 10.0 /10

Ruby Micah

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Reviewed: Sun, May 19, 2024
About Europcar: 2.0 /10
Terrible service. The address provided by the platform app was incorrect, which delayed the car pickup. Euro car staff were rude. Still waiting for a refund.

Cornelius Gill

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Reviewed: Tue, Aug 14, 2018
“Dolomites”
About Europcar: 8.0 /10
Mostly satisfied

Gemma Shaw

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Reviewed: Tue, Oct 17, 2017
“Sicily Island Tour”
About Europcar: 2.0 /10
I'm not one to give negative reviews easily. Even on platforms like Taobao, I've never given a bad review before. My experience with Europcar this time was very poor. However, due to needing to hurry, I had to endure it and left without arguing, driving a car that greatly disappointed me for 5 days. Everything went by the book during the rental process. The rental agent asked if I wanted to buy any additional insurance, but since I thought I already had full coverage, I declined. The critical moment was when I received a Renault key, which immediately disheartened me. I told him, 'I clearly reserved an Audi A3, why am I getting a Renault?' The agent replied, 'This is a car of the same size and category.' I recalled seeing this phrase during the booking but never expected it to be so far-fetched. If size is the only criterion, why not give me a Wuling Hongguang, it's even bigger? The car I received was a Renault Kadjar. Although it's different from the co-branded models in my country, how can a Renault and an Audi be in the same category? Am I not well-read? Plus, the car was dirty, especially at the front, splattered with mud, and scratched all over. The Kadjar is quite large, making it unsuitable for the roads in Sicily where we were traveling, especially since there were only two of us. I've been to Sicily before, so I knew that a big vehicle is not ideal for driving there. The Kadjar is about the size of an Audi Q5. I had considered all this when making my reservation, but one phrase 'same category' ruined my mood. The car was dirty and heavily scratched, leaving me very annoyed and highly dissatisfied.
About QEEQ: 10.0 /10

Laurel Ellis

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Reviewed: Fri, Aug 28, 2015
About Europcar: 10.0 /10
Very convenient, the staff at the store spoke good English.
About QEEQ: 10.0 /10

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