Pushed for insurance

Friendly

Very poor experience. Rented a car for someone else, but upon arrival, they were informed that the chosen model was unavailable and suggested an alternative. Despite knowing the renter had poor English, they intentionally did not clarify the costs. Various additional charges were applied for upgrades and lower insurance coverage, making the total upgrade costs higher than the rental fee. All these were not clearly explained to the renter! It took almost a month to resolve this with such a terrible rental company. Be cautious! Similar issues with unjustified charges occurred with an order in Germany despite having insurance purchased in advance from home, only to be charged for reduced coverage at the store. Terrible.

Very good. You can use a UK driving license directly. I have used this company multiple times, and the prices are competitive.

JUST HAD TO WAIT AN EXTRA 15 MINUTES FOR THE CLEAN UP OF THE CAR BEFORE PICK UP

ALL GOOD