The car had previous damage, and no one inspected it when I picked it up. Fortunately, I took a video, so I avoided an insurance trap when returning the car.

They didn’t give me same car booked by me I booked q8 and got E class car how come they said you did not book car from europcar so they can’t help me to get same car asked to talk Qeeq

During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.

They tried to upsell insurance, just decline it.

Long wait time at the airport, but returning the car was very quick