Terrible. The staff and the hadn’t ever seen a French driving license and refuse tu give me the car!!!
First time in my life ever! That ruined my entire day of work and I had to find another agency to get a car.
About QEEQ:8.0/10
Very kind and helpful during the process of booking.
“The car was garbage. The original car was smoked in. They more than doubled the quoted price!”
About Thrifty:8.0/10
Awful. Total bait and switch! I was given a bill of $127 at drop off. I later got an email with a price of $266. 74 minutes earlier than estimated return time, and I am charged an early return fee! What is that? The quoted daily rate went up. All total bogus charges added on to the original bill.
About QEEQ:10.0/10
The process was quick and easy, and what I thought was a good deal. Turns out the good deal was a bait and switch. Nothing the actual easy renter cars can be blamed for.
Like: The car was suitable for our need. Dislike: None.
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Customer Service
Worst ever, thanks to thrifty Burbank airport.
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