Smooth rental, except for a bit of confusion finding drop off location.

Initially, I had low expectations for a local car rental company, and this one had no reviews. I was a bit nervous, but it far exceeded my expectations! Highly recommend this local rental company! The staff spoke excellent English, making communication very smooth. Although they promoted insurance, they were very understanding when I mentioned I had already purchased it through a third party. They allowed me to pick up the car an hour and a half early without changing the return time, effectively giving me an extra hour and a half free of charge. The staff were very efficient and provided clear explanations about entering and exiting ZTL zones. The car was in excellent condition, almost brand new. The parking lot is in Florence's old town, so be cautious when entering and exiting.

Terrible, they did nothing and charged me four or five thousand. It's a scam.

They arbitrarily switched the vehicle, and the car we got was not the one we reserved.

Car wasnt ready and got different model

Car was great. Too large to drive through Sicily. No info regarding tolls. Drop off difficult because hard to see sign where to drop off.